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Good morning everyone,

Over the weekend, we experienced a technical issue that prevented users from logging into the AgingCare site. The issue was fixed, but some users did not regain access immediately. Our development team did a sweep for affected users yesterday and restored their access.

If you were having issues logging in, a simple password reset will get you back into your account.

Some profile pages were showing 404 errors as part of this issue. These profile pages have been restored.
If you have further issues with seeing your profile page or logging into your account, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus

Updates on other fixes:
Our automatic spam blocker has been extra sensitive as of late and some users have been incorrectly blocked from posting. A fix for this is being coded and should be ready in approximately 2 weeks (allow a few extra days for testing and troubleshooting). If you feel you’ve been blocked in error, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus.

Message deletion is down on profile pages. A fix for this will be coded after the work on the spam blocker.

Additionally, our roadmap for the future includes building a messaging "block" feature, to stop messages from people you don't want to hear from.
In the meantime, you can hide the public messages other users have left on your wall by going to agingcare.com/profile/privacy and turning off “Show Public Messages” in your privacy settings.

We appreciate your patience, and the support you show one another on AgingCare.

-The AgingCare Tech Team

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I was having page loading issues yesterday and this morning but it seems to be resolved now. Thanks!
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I contacted agingcare last week about no longer receiving alerts to my email. Now today problems with loading webpage on the forum. My account under settings shows I should be receiving everything is on. Haven't heard back from tech department. Anyone else stopped getting forum alerts having issues?
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Hi all,

Thanks for reporting the page loading issues. I was able to replicate this and have notified the tech team. They're looking into it now!
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I did what Willey suggested and could not get backbin from my email. So I went online and came in that way. I had to log in which I never have to do.
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It's not just you cwillie, I had issues all day yesterday with the pages loading and looks like today will be the same. I'll report my post so AC is aware.
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Is anybody else having trouble getting the site pages to load properly? Recently I'm having to reload 2 or three times before I can view the pages.
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If you delete cookies when you close your browser (or manually) everything will be reset. And the icon will come back too lol.
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For ages, I could not hide this guy, looks like I just did. Under the reset it has where you can hide him. Click on it and pick hide.
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Thx Way. I looked on line how to disable it and followed the instructions to hide and it is hidden, but it isn't disabled so I still get get these annoying sounds. I've hidden it indefinitely so my only recourse is to turn down the sound on my pc. What a pain!!!
ETA
Ahhh - I restarted my pc and the annoying sounds are gone and the widget is gone. Let's hope they remain gone 🤞🤞🤞
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Golden ,

Tap on the man in the blue circle.
i usually unselect what has been selected . But I also see a bar on the bottom that says reset . I usually play with it until things look normal ,
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How do I disable the accessibility app? It suddenly kicked in on its own and I find it very annoying. and really need it to be turned off!!!
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Yesterday I couldn't load the website, it just sat vacant. I tried several times, and later finally got on. I knew it was the software as I had no problems with other websites. I use a PC computer tower, and with large screen monitor :)
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It was slow for me yesterday (3/24/26) but it did eventually load. It doesn't seem to be happening today so far. I'm on my MacBook Pro laptop on Safari.
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Yes cwillie.
At first I thought it was because my phone is getting old . But it’s worse on and off than just alittle slow from my phone.
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Is the site acting wonky for anyone else? The last few days it has been slow and often won't load at all.
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Immediate assistance is needed on a new question:
Reptiles
Asked 3 minutes ago
Hi my name is Tina and I have a few disabilities 1) I HAVE ESSENTIAL TREMORS AND I HAVE DIFFICULTY
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Welcome to the forum, Tashishi. It would be helpful if you would fill out your profile.
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Hello everyone, glad to be here.
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Margaret, if you look just below your posting, this has been happening for me for some time. I am used to it now, but it is an odd response. I post the answer. It looks like I didn't. I post again and now I have TWO answers show up, duplicating what I said. Sometimes I don't even catch it to say, "sorry; repeat".
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For me, I post and it comes up in a box that appears to allow changes. But if I do change anything, it comes up as multiple posts. If I get to it quickly, I can delete and x one of the post contents, but I just don’t understand it as well!
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For me, I post and it comes up in a box that appears to allow changes. But if I do change anything, it comes up as multiple posts. If I get to it quickly, I can delete and x one of the post contents, but I just don’t understand it as well!
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@Geaton, This started for me days ago. About a week ago. I answer and I press post and the whole question just sits there. Then I got back to Forum, and when I look at the questions I see that it did indeed post my answer. I look down in the left hand corner now and can see some "fine print" that indicates it registered my response. But I do recall being really confused the first day that started for me. And it continues now daily. Not sure why.
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I just attempted to post a response to an OP in Questions and it would not post it -- it disappeared. I'll try to post here and see what happens...

Ok, that was weird... when I went back to Questions I now see that it posted, but the site it "acting funny"...
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They were gone by the time I saw CWillie’s comment.
I didn’t report the individual posts. There were several.
I sent an email and posted here. Others may have sent emails as well. I didn’t see any posts that had been replied to.
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I just popped on and don't see anything so they must have dealt with it pretty quickly.
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Frankly this seems more like a malicious attack than spam, and when somebody is determined to cause chaos they likely will find a way.
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They are back again. Friday afternoon Sept 26, 2025
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I just realized that when AC reinstated my account access, all my Privacy settings went back to default, which is all OFF. So I wasn't getting any public or private messages.

Everybody should check their settings in their Profile > Privacy to make sure they are still how you want them.
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Looks like it is working for me now, though a bit "oddly" in that when I press on the "post" button it looks as though it isn't posting. There's a bit of a delay. Then the answer appears. Seems to be working, in any case. I'm on.
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No problems here.
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