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Greetings , I provide private in home care for my ex sister in law. She was diagnosed with MS 19 years ago. Her parents recently purchased a sit to stand mechanical lift . That I now use to transfer her. To and from the restroom , recliner & shower chair . The issue I’m having is , client refuses to use medical devices correctly. Constantly criticizing me for doing so . Example : according to the manufacturer instructions support sling is supposed to be reattached / unattached each use . “Why do you do stuff the hard way “ “At my parents house they just flipped ( sling) over my head “. Client refuses to hold on to hand grips . Instead insists on placing hand & arms inside of boom lift . Claims she is unable to hold on otherwise. I expressed concern that this is unsafe numerous times . Pointed out redness skin under her arms . Afraid that skin will break any day . Resulting in open wound / pressure sore . My employment is not thru an agency. Therefore no supervisor to report issue to . Advice needed.

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Tell her you'll quit if she doesn't follow the proper instructions.
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Reply to lealonnie1
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Are you a CNA? If so just tell them you could lose your certification if anyone found out you were doing it their way. You aren't in control of what they do when you aren't there.
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Reply to cwillie
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