I went to visit my dad in the NH yesterday. Come to find out, his lower denture has been missing for two weeks and the facility never notified me. To say I was angry is an understatement. Also there was no denture cup in his bathroom so who knows how long they haven’t been soaking his dentures at night. Federal NH regulations say a lost denture is to be attended to within 24 hours. Our Oklahoma regulations say referral within 3 days.
I've always hoped my dad would die before he lost his dentures but now I’m living my worst nightmare. There is no way with his dementia he can adjust to new dentures. We tried that once two years ago when his mind was in better shape and we basically threw away $3300. Then we tried to get his old upper relined and dad tore out the reline that very night. What is also upsetting is whether they have adjusted his diet to not being able to wear his teeth? My visit was on a Sunday and so the DON wasn’t there. I will be speaking with her and the administrator and heads will be spinning. Anyone else deal with this issue?
My best guess is it got caught up in the bed linen and washed or lost or broken and no one is fessing up.
Well................. One night one of the wandering patients got up in the night and mixed up all of the teeth. The next morning no one's teeth fit them right and they had no clue how to determine who's was who's . From then on, their teeth did not leave their room. Sounds like in spite of the passing of time, teeth continue to be a problem. I am sorry for your frustration. I would be too.
Sandy
So, I can relate to losing expensive remedial and/or prosthetic devices and deciding what to do about it.
Mother was an accomplished artist, so it's been hard for her to accept not being able to see clearly, but she sees well enough to recognize us still! That's worth a lot when she's already been assessed at severe cognitive impairment.
But her glasses were another thing. I took pictures if them. Easier to find.
Here is what they "think" happened. There was a stomach virus going around so residents were eating out of styrofoam trays. Dad takes his dentures out often. They think he may have put them in a napkin on the tray and they got tossed. They said the aid looked everywhere for them. So we are assuming they are now in the landfill somewhere. Dad.s dementia will not permit him to withstand getting another set made. His were quite old and even when we had a new set made 2 years ago he refused to wear them to get used to them. Then when we had a temporary liner out in the upper for better fit, he ripped it out. So we are done with getting dentures re made. He will have to go without. As I said I was hoping he would die before his dentures got loss, but instead we are living the nightmare I envisioned. So the speech therapist will observe how he eats and diet modifications made based on her observations. Since this is not a Medicaid facility, they are likely not responsible for them. We are filing grievances for the fact that we were not notified and also for a medication refill error. Leadership comes from the top down and they need to up their game which my sister told them in a very professional way. (She’s an RN, geriatric nurse practitioner and a former administrator at the VNA). So there we are. The hard part will be hearing from dad over and over that he needs new dentures. Sigh.
some of your stories were funny and makes us all realize the trials we go through as caregivers. Thank you for responding!!
I am so sorry about dad’s lost dentures. I understand how devastated you are being that nutrition is so important.
I sincerely hope adjustments can be made to your father’s diet.
It really stinks when episodes like this occur. My mom lost her hearing aide in her SNF. We had insurance to replace it once for free. Well my brother & I did. Got it back to mom and it was gone in less than 3 months.
Again, I feel your pain. Losing a senior’s dentures in any elder care home is just terrible and heartbreaking.
My mother also lost her glasses a few times in the NH. The last time they were missing for two weeks, when I discovered that another resident was wearing them. I approached that woman and she said that she could not see out of those glasses. I explained that it was because the glasses were not hers, but belonged to my mother. She gave them back to me.
I guess what I am telling you is that unless you are there in the NH 24/7 there are situations beyond your control. NH aides are there
8-12 hours a day then go home. The next aide may not know your parent had dentures or glasses, or someone else took them, or your parent left them on the lunch tray, or threw them away.
Federal regulations do require that a facility notify a family/legal representative any time there is a change with a resident, this would include losing dentures. I would question the DON/Administrator as to why this was not done.
When dad was still living in the condo with mom, she was LIVID when he picked her hearing aid up off the table at breakfast and bit/broke it. Although never DXed, he likely had some form of dementia by then. The ironic part of that is years later she did the very same thing! Of course then it was just an accident, and it didn't get her riled up!
At some point later, still living in the condo, her hearing aid went missing. Some relatives visiting from Canada did a search and found it, but it was broken. The provider came right over and set her up with a new one. So, later when it was time for "the move", YB found one in the bed sheets. This meant there were TWO working hearing aids (she only used one.) I suspect the broken one that was "found" was the one she had bit/broken, but never threw it away! The provider came to the MC place and adjusted both so that she was wearing two. No idea what happened to one of them, and the second was the one that went through the laundry. The point is even living in her own place she managed to lose/break them - no staff involved!
As for accusing others, sure, there are those with dementia who "shop" other rooms and take things, but more often than not the person hides things or puts them away in a "safe" place, and then forgets where they left it. Once missing, they accuse others of stealing. Mom did this after OB visited - she accused them of stealing her tweezers. This was before I realized she was starting down the dementia path (retrospect meant some of the things she said/did could be vague early signs that are easily missed!) At the time I just asked her why they would steal something they could get easily for less than $2!?!? I picked up another for her so she would have one. When cleaning out her place, I found at least THREE tweezers in her MB BR AND about 6 more in a plastic cup in a dresser drawer!
All too often the hearing aid or dentures in a tissue/napkin at mealtime happens and no one notices, so it gets tossed. If being cared for at home, any one of these scenarios could happen to us or hired care-givers. Sad, but unfortunately true. I would have been happy if they would meet us halfway with the replacement (they came with loss warranty, $400 to replace one aid), mainly because when these were purchased, the task was placed on them to care for it (rechargeable and I was not about to trust mom with the charger!) Mom was at that time still mobile, would get around on her own and needed VERY little care other than being in a safe place and eating better. However she also would sometimes forget that she needs a hearing aid and all too often was taking it out. Now they are monitoring better and taking it away when she takes it out.
So so far, you've found out that it went missing two weeks ago - was that in his notes, or did someone tell you? I'm wondering if the same source can also reveal what was documented at the time and who you need to approach to find out more about what was done to look for them.
Of course you need to take this further, but eyes on the prize: they could still be on a shelf somewhere waiting to be claimed, don't despair until you know.
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