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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
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We both take care of our mother who has dementia. Will APS give us an opportunity to move (like a time limit) or will they have our mother removed from our home? The whole situation has been very upsetting to all involved.
If APS found your home to be unacceptable did they not give you instructions on what you're supposed to do next? They just came in, said "Unacceptable!" and left?
Were you assigned a case manager? If so, I would contact that person to find out what you're supposed to do. Maybe it's an easy fix.
What was wrong? I would imagine they would provide a list of problems and a timeline to have them remedied. Did they propose a plan for the compliance?
It must have been very upsetting, but look on it as a starting point. APS must have said what was unacceptable, didn't they? Although depending on how upset everyone was, and how each of you reacted, it may be that they just ran for their lives and will be submitting a report sooner or later.
E/lass is right, the person to speak to is your mother's case manager. Try not to take anything as a personal criticism (I know it's hard, but it's important). You need to get to the bottom of what the concerns are and how they can be put right.
If the meeting went badly wrong and there was shouting and bedlam and goodness knows what else, then begin the conversation by offering an apology and explaining that because of the circumstances everyone was upset and you would like to start again. And try not to curse the person who called APS. In the long run, in spite of all that's happened so far, it may turn out to be for the best. Good luck, please let us know how you get on.
You've gotten good advice, especially treating APS with respect. Consider as CM suggested that this situation will be better for all of you if you're able to address the house issues.
So make APS your allies; swallow your pride and kiss up to them if you have to, and get them on your side so you can work together with their assistance and move forward.
You should have been told, in writing, what they feel needs to be done; call them, ask for assistance in finding someone to help (and paying for that help if necessary), and demonstrate that you're cooperating.
If you challenge them and/or don't make efforts to cooperate, they may remove your mother and place her somewhere else. It depends on the specific issues as well as your ability to cooperate.
If you need help and APS doesn't provide guidance, contact local churches; sometimes they'll reach out to help even if you're not a member. Habitat for Humanity and Christmas in Action provide building assistance, if they are issues beyond cleaning.
Good luck; I can't even imagine how unsettling this must be, but try to see if as a helpful intervention that can work for the betterment of all of you.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Were you assigned a case manager? If so, I would contact that person to find out what you're supposed to do. Maybe it's an easy fix.
E/lass is right, the person to speak to is your mother's case manager. Try not to take anything as a personal criticism (I know it's hard, but it's important). You need to get to the bottom of what the concerns are and how they can be put right.
If the meeting went badly wrong and there was shouting and bedlam and goodness knows what else, then begin the conversation by offering an apology and explaining that because of the circumstances everyone was upset and you would like to start again. And try not to curse the person who called APS. In the long run, in spite of all that's happened so far, it may turn out to be for the best. Good luck, please let us know how you get on.
So make APS your allies; swallow your pride and kiss up to them if you have to, and get them on your side so you can work together with their assistance and move forward.
You should have been told, in writing, what they feel needs to be done; call them, ask for assistance in finding someone to help (and paying for that help if necessary), and demonstrate that you're cooperating.
If you challenge them and/or don't make efforts to cooperate, they may remove your mother and place her somewhere else. It depends on the specific issues as well as your ability to cooperate.
If you need help and APS doesn't provide guidance, contact local churches; sometimes they'll reach out to help even if you're not a member. Habitat for Humanity and Christmas in Action provide building assistance, if they are issues beyond cleaning.
Good luck; I can't even imagine how unsettling this must be, but try to see if as a helpful intervention that can work for the betterment of all of you.